Social Media 101 – Fundamentals Part Two
Today we’re going to look Social Media. Social media seems to be today’s buzz. The hottest newest marketing thing, but really it is something you been doing all along. You interact with people, you engage them, you talk with them – remember that phrase with them – you mix all that up and they do business with the people they trust. This is important. This is the way businesses been done for a long time.
Now for the question that is always going to be asked. A question that is going to be asked and seems to be asked over and over again is What’s in it for me? I’m doing fine. If your business is great and you want to keep it just the way it is, then maybe you would be best to move along because you don’t need changing.
For the rest of us, we look at the marketing plan and make changes or adjustments to adapt to the new world. I don’t claim to be an expert in real estate marketing here but over the years I’ve seen a few things for instance used to be was all about those print ads, all about those thick little free magazines and pictures, pictures, pictures everybody loved it and the people making those magazines loved it lot as you paid money, big money, sometimes a couple of grand be on the cover or have full-page ads, Well then came the Internet and now we can put pictures up on the net people can look at it any time, they can shop for real estate at home. Wow! Then the visual tour’s came in to play. Visual tours were great now you can look around and never go there! And you were staging homes so that they looked oh so good. For a few dollars more all that furniture made them look ever so beautiful. Things changed. And They Continue to change. Now the advance of mobile phones. People are looking on mobile phone and as the net gets faster and faster it is predicted that that this will be marketing of the future. But marketing of the future is one of the things we are all chasing. This, almost drive through technology, is incredible you can now have the entire world in your hand. These devices are getting faster and faster and faster. Just wait and it will be 3-D in your house. And then the cell phone will be 3-D soon enough and then who
knows they’ll be a holographic image in front of you that you can walk into to see everything. But that’s the future, we haven’t quite gotten it to comsumer level yet, but it will! Everybody laughs, but if we just go back a little bit in 1984 the Internet didn’t exist. It does now.
So back to what’s in it for you? And, what’s in it for the consumer as well.
As I look at the marketplace I see a new generation of buyers coming up the new generation of buyers that is heavily connected, incredibly connected, At a seminar the other day, I was listening to Colin Powell speak. Mr. Powell has managed a lot of people. For a while he managed our entire Armed Forces. And yet what did he talk about? The basics, the basics of interacting with people. The basics of communicating in a way that people understand and can be understood. And with the new generation you don’t get telegrams anymore and you don’t get a handwritten letter. You might get an e-mail and maybe that e-mail won’t land in a trashcan or spam bucket, but most e-mails end up in the trash as well, albeit electronic trash. So then there’s texting, And Facebook, OMG Facebook and how many friends do you have as a base and then there’s twitter and how many follwer do you have?
It seems that the generation you are in determines to a large part the filter with which you analyze the perceived quality functionality and desirability of a given communication medium now that may sound like a lot of big words, and it is. So let’s take a look at what that means. You see teenagers texting and they text about every little thing. It is a constant stream of communication. From their age group point of view this is necessary communication. From the people on the other end of the age spectrum it seems like drivel, worthless communication. But to them it is their life (I have heard those specific words!).
Now step forward a generation from the teenagers and we have potential market Here we have people who are highly connected. You’ll see Mr. and Mrs. texting each other and often texting more than voicemail.
We now have social media connections to evaluate businesses and people without leaving your home, office or even car.
People who are your potential client, your targeted market, are now targeting you and saying things about you and your business. Are you ready?
Can you take any measure of control?
Can you have any inputs?
How can you find out what is being said, and can you respond?
This is where you can take Action.
I was working with an agent at another company, and for a very small piece of her time, she credits one listing and one sale last year. Well for an hour or two of your time, this seems like a no brainer to me.
So here are the basic recommendations today. Remember these are VERY BASIC. I am always approached by people or agents afterwards, who say oh I have this list and you should deal with this elongated list of social media sites. ‘There is more than on way to skin a cat’ as the old saying goes, or in modern terms ‘results may vary’ or as I like it in chef’s terms ‘meat and fire, so many combinations’. Although there are many ways to do anything, here is my advice, take action on what you can do. Do a little daily or weekly and things will change.
This is where the analysis stops and the action begins. You know, this is where the rubber meets the road!
First: Get a linkedin account at LINKEDIN.com and fill our your profile to 100%. Include a good profile picture, and a fully described history of education and business jobs and responsibilities. Include all awards and memberships. Join a few related groups on linked in and participate. Get a few hundred connections. I helped a CEO at one corporation and he listed every job back to paper boy! It was a good move and shows an open and trusting environment. Ask for endorsements from your prior co-workers / bosses / customers. Cost ZERO dollars, your time (a few hours total – put in at 15 min a session)
Second: Create a login to YELP.com and verify your business, and be sure it has good information about your business. claim your business to seal off future updates to you. Now for the Real Estate business – Look up real estate agents. – Do you exist? if so claim yourself and update the information. If not add yourself as a Real Estate Agent, and Real Estate Services, and update that business. and Ask you best clients for reviews / ratings. Do not rate yourself. Rate other businesses. remember Dale Carnegie? Rule one from him in How to win friends and influence people was Don’t criticize, condemn or complain. If you have a problem with a business, deal directly with them. If you have something nice to say, put it in a review on the net. Don’t cast complaints in concrete. It is important for your credibility that you put in reviews of other businesses you have dealt with directly. This could include, escrow companies, plumbers, pest control, restaurants, parks, hardware stores, or any business. As you put in ratings for others you are helping their business and increasing your credibility. Be Careful, this is not a complaint space.
There are many more sites to work with and we will get to them in due time.
Please, Be patient, and please do your homework.
Step one: Linkedin.com
Thats all for today. When you finish this assignment we can go on the the next part.
@CharleyCarlin on Twitter